Returns & Exchanges
At Eclat BMX, we stand by the quality of our components and offer a 30-day return window for all unused items in their original packaging. Whether it is a fitment issue or a change of heart, we are committed to getting you back on your bike with the right gear.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the unused BMX components in their original branded boxes, ensuring all hardware and manuals are included.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our workshop team verifies the condition of the parts, we will process your refund or exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing